Contact Us
The friendly staff at Ahmad Family Primary Care welcomes your call and looks forward to serving you. If you have any questions about our family medicine services, please call our office at (847) 320-1900. To schedule an appointment, please give us a call.
Phone: (847) 320-1900
Fax: (847) 320-1136
Address:
350 Surryse Road, Suite 240
Lake Zurich, Illinois 60047
Our regular office hours are:
- Monday through Friday, 8 am – 5 pm
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Dr. Shad Ahmad and they will contact us.
If you have an urgent medical need and need to talk to our doctor after our regular hours, please call our office at (847) 320-1900. A doctor is on-call 24 hours a day. Your call will be returned promptly.
At Ahmad Family Primary Care, we accept Medicare and most major insurance plans. Please contact your insurance company or you may call our office at (847) 320-1900 to find out if we accept your plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, Discover, and American Express.
If you have a question related to your bill or insurance, please contact our billing specialists at (847) 776-4035.
If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible.
Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.
Dr. Shad Ahmad at Ahmad Family Primary Care has hospital affiliations with Advocate Good Shepherd Hospital.
Prescriptions and refills for established patients of Ahmad Family Primary Care are routinely issued during our regular office hours (see above). You can make your request by calling our office at (847) 320-1900.
No refills are issued during the evenings, weekends, or holidays, as the doctor does not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.